Water Fountain Has Weak or No Water Flow
If water flow becomes weak or stops, check the water level and visible parts before assuming the pump needs replacement.
Try these steps
- Turn off and disconnect the fountain before inspecting or cleaning it.
- Check that there is enough water and that the water path and outlet are correctly assembled and not visibly blocked.
- Inspect the filter. If it looks dirty or flow remains weak, replace it with a compatible filter. Under normal use, the filter is generally replaced every 2–4 weeks, sooner if water quality or usage requires it.
- Clean the fountain and accessible water path according to the Cordless Water Fountain manual, reassemble it carefully, and test the flow.
What to keep in mind
Cleaning methods and removable parts depend on the model. Follow your specific manual and do not immerse any non-washable electronic component.
Still need help?
If the water still does not flow, send a short video of the assembled fountain and the problem, the product model, and your order number. Contact Molly&Cody Support.