Regular cleaning and filter changes help maintain water flow and keep the fountain ready for daily use.

Try these steps

  1. Turn the fountain off and disconnect it before cleaning.
  2. Remove the filter and separate only the parts shown as removable in your model's manual.
  3. Wash the washable water-contact parts following the manual. Wipe any electronic or non-washable parts as directed; do not submerge them.
  4. Fit a compatible replacement filter, reassemble the fountain, add water, and confirm that water flows normally.

What to keep in mind

As a general guide, replace the filter every 2–4 weeks during normal use. The number of pets, water quality, and visible dirt may require more frequent changes.

Still need help?

If you are unsure which filter fits your fountain, send Support a photo of the product label or model before ordering a replacement. Contact Molly&Cody Support.

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