Use this checklist when the 6L Camera Feeder cannot be added to the app or the account verification code does not arrive.

Try these steps

  1. Check the manual or product page to confirm that you have the correct Molly&Cody app for this feeder.
  2. Confirm that your account email address is spelled correctly, then check the spam and junk folders.
  3. Check whether emails from system.eu@notice.2.ismartlife.me are blocked by your email provider. You can add this sender to your safe sender list.
  4. If the code still does not arrive, try another email address or contact support.
  5. If you receive a network detection warning instead, connect your phone to 2.4 GHz Wi-Fi, enable Bluetooth, disable VPN, move the feeder closer to the router, and reset it as directed by its manual before retrying.

What to keep in mind

The Tracker T1 uses a different Molly&Cody app. Follow the 6L feeder manual rather than Tracker app instructions.

Still need help?

Send your app version, phone model, a screenshot of the error, and your feeder model. Do not send your account password or verification code. Contact Molly&Cody Support.

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